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North Carolina Frequently Asked Questions

Need help? Here are the answers to the questions North Carolina Boating students most frequently ask.

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FAQ Topics

  • Price and Payment
  • Taking the Course
  • Course Approval and Acceptance
  • Quizzes and/or Exams
  • About Your Certification
  • Replacement of Lost or Damaged Documents
  • System Requirements
  • Mobile Device Access
  • Username and Password
  • Troubleshooting

Price and Payment

How much does the North Carolina Boat Course cost?

The North Carolina Boat Course fee is $49.50.

Is it safe to enter my credit card information online?

You can enter your credit card information online with confidence on our secure server. This charge will appear on your credit card statement as “Safety Courses 18008302268.”

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Taking the Course

Do you need the North Carolina boating license?

Boater safety education is often referred to as a boating license, but what you really need is the North Carolina Boater Education Card. You can get the North Carolina Boater Education Card by taking a NASBLA- and North Carolina-approved online course.

Are there any age or operator restrictions for boating in North Carolina?

See the restrictions here.

How long will it take to complete the course?

Typically it takes about 3 hours to go through the online course, excluding any quizzes and/or exams and re-studying that you may choose to do.

Do I have to complete the course all at once?

You may complete the course at your own pace. The course can be completed in one sitting or completed a little at a time over several days. All pay-up-front courses are available for 90 days from time of registration and payment.

What is the minimum age to take this online course?

There is no minimum age requirement to take this online course.

Do I have to be a resident to take the North Carolina Boat Course?

You do not have to be a resident of North Carolina to take this online course.

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Course Approval and Acceptance

Is the North Carolina Boat Course approved by the North Carolina Wildlife Resources Commission?

The North Carolina Boat Course is approved and accepted by the North Carolina Wildlife Resources Commission.

Is my North Carolina Boater Education Card accepted elsewhere?

For visiting boaters, all states, territories, and provinces will recognize boating education cards that meet NASBLA requirements and Canadian Pleasure Craft Operator Cards that meet Transport Canada's requirements.

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Quizzes and/or Exams

Do I have to take an online exam?

The Certification Exam is the exam you take at the end of the online course. You must score at least 80% on the exam to pass. You have unlimited attempts to pass the exam. If you don’t complete the exam in one session, don’t worry. When you log in later, you will be taken to the first unanswered question of the exam.

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About Your Certification

What is the proof of online course completion?

Once you pass and pay for the online course, you will be able to immediately print out the Temporary Boater Education Certificate. This is your proof of online course completion. You can print the Temporary Boater Education Certificate right then, and/or request that a PDF be emailed to you. This certificate EXPIRES 60 days after course completion.

What is the permanent North Carolina Boater Education Card?

The North Carolina Boater Education Card is proof that you have successfully completed all the education requirements. The North Carolina Boater Education Card will arrive within 8-10 business days after you complete all certification requirements.

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Replacement of Lost or Damaged Documents

How do I replace my North Carolina online course completion document if I’ve lost it or it has been damaged?

To replace a lost or destroyed proof of course completion document, log in to the course and print a new one.

How do I replace my North Carolina Boater Education Card if I’ve lost it or it has been damaged?

To replace a lost, destroyed, or damaged North Carolina Boater Education Card, go to https://ilostmycard.com/.

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System Requirements

What are the minimum system requirements to access this course?

  • A computer or mobile device with Internet access
  • Cookies and JavaScript enabled in browser
  • A soundcard and speakers or headphones
  • A printer to print your course completion document

Can I access the course on my mobile device?

This course is designed to work on any mobile device, such as iPhones, iPads, and Android phones and tablets, as well as your computer.

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Accessing the Course on a Mobile Device

What is the ilearntoboat app?

Developed to support students enrolled in the ilearntoboat Official Interactive Boating Safety Course, the ilearntoboat app is the mobile companion to the web-based course.

Download on the App Store Get it on Google Play

How do I use the app?

Launch the app and and log in using the username and password you created when you registered. (If you haven’t registered, you will need to do so before you can use the app.)

Do I need an Internet connection to use the app?

You will need an Internet connection to download and log in to the app. You will also need an Internet connection to take the final exam, but you can complete the interactive boating adventure on the mobile app without an Internet connection.

Can I do part of the course on desktop and part on mobile?

Yes, you can start and continue on either version, and your progress is saved. However, when using the mobile app, you will need to connect to the Internet on your mobile device for your progress to be transferred to the desktop version.
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Username and Password

Where do I change my user information?

If you need to update your profile information or change your password, click on your username in the navigation bar at the top of the web page in the course. Re-submit your revised information using the form provided.

How do I reset my password?

If you forget your password, you can reset it from the Forgot Your Password page. You will need to enter your username and the email from your profile, and an email containing the link to reset your password will be sent. There is also a link to the Forgot Your Password? page on the Log In page for your convenience.

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Troubleshooting

What does the message “Your session has expired due to inactivity” mean?

If you have not been active within the course for more than 15 minutes, you will automatically be logged out of your session. A notice stating, “Your session has expired due to inactivity” will appear at the top of the course. Log back in, and you can continue interacting with the course. Your progress will have been recorded, and you should be able to continue where you left off in the course.

What happens if I get disconnected from the Internet?

If you are disconnected from the Internet, simply log back in and pick up where you left off. Your progress will be saved.

How can I contact customer support, if I have a question that isn’t covered here?

You may call us at 1-800-830-2268 to speak with a customer service representative, 9:00 a.m. to midnight EST, seven days a week.

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ilearntoboat is produced by Kalkomey Enterprises, LLC. Kalkomey is a private organization dedicated to providing print and Internet boating education courses for North American boaters in the United States and Canada.

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Customer Support

We provide support Monday through Friday from 8:30 a.m. to midnight CST and Saturday and Sunday from 8:30 a.m. to 4:30 p.m. CST.

Phone

1-800-830-2268

About Kalkomey Enterprises, LLC

Kalkomey is the official provider of recreational safety education materials for all 50 states. We provide online boating and hunting and other recreational safety education. View press releases.

ilearntoboat is produced by Kalkomey Enterprises, LLC.

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